Resources
Need Help with A Consumer Problem?
Overcharged? Service not done? Stuck with a product that does not work? The MASSPIRG Consumer Action Center in Weymouth resolves disputes between consumers and businesses through consumer advocacy and negotiation.
Featured Resources
How to request and download your Amazon data
Food for Thought 2024
Is Alexa always listening? How to protect your data from Amazon
Type
Issue
Safe At Home in 2024?
Product recalls, warnings and penalties all increase in 2023. Dangerous products connected to 550 injuries and 15 deaths.
Gas Stove Omissions
We surveyed the country’s three largest home appliance stores to find out what information consumers are getting about the health risks of cooking with gas stoves.
Junk fees should be banned, U.S. PIRG tells FTC
Companies should disclose the total price up front, including all mandatory fees, with accurate names for fees, what they're for and who they go to
‘Failing the Fix’ scorecard grades Apple, Samsung, Google, others on how fixable their devices are
Nobody walks into an electronics store and thinks, “I’m going to buy something that breaks.” Our scorecard helps you choose a repairable phone or laptop from a brand which supports your Right to Repair.