Reports

Report | MASSPIRG EDUCATION FUND | Consumer Protection

Credit Cards, Consumer Complaints

Massachusetts consumers file more complaints about Capital One  than any other credit card company, according to a report released today by MASSPIRG Education Fund.  Complaints included billing errors, id theft and fraud, and credit reporting among others.  

Report | MASSPIRG Education Fund and Frontier Group | Transportation

Transportation in Transition

Americans’ transportation habits have changed. The average American drives 7.6 percent fewer miles today than when per-capita driving peaked in 2004.

Report | MASSPIRG EDUCATION FUND | Consumer Protection

Trouble in Toyland 2013

In our 28th annual toy safety report, we look at toxic toys, choke hazards, very strong magnets, and excessively loud toys. Parents and caregivers should read the report to avoid common hazards when shopping for toys.

Report | MASSPIRG EDUCATION FUND | Consumer Protection

Big Credit Bureaus, Big Mistakes: The CFPB’s Consumer Complaint Database Gets Real Results for Victims of Credit Reporting Errors

New report finds that the most complained-about credit reporting agency in Massachusetts is Experian.

The report used data collected by the Consumer Financial Protection Bureau’s public Consumer Complaints Database, which was created to help consumers resolve problems with their credit reports. The report compared complaints against the three nationwide credit reporting agencies (Equifax, Experian, and TransUnion), commonly referred to as credit bureaus, who were together responsible for 96% of all complaints about credit reporting.

Report | MASSPIRG EDUCATION FUND | Consumer Protection

Private Loans, Public Complaints

A new report analyzing complaints about lenders of private student loans.

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