Consumer Protection

Report | MASSPIRG Education Fund | Consumer Protection

Predatory Loans & Predatory Loan Complaints

This is the seventh in a series of reports that review complaints to the Consumer Financial Protection Bureau. In this report, we explore consumer complaints about predatory loans, categorized in the database as payday loans, installment loans, and auto title loans.

News Release | MASSPIRG | Consumer Protection

Consumer Advocates call for Airline Reforms

MASSPIRG commends U.S. Senator Ed Markey for demanding answers from the big airlines about their repeated system failures that ruin both business and leisure travelers’ plans, cost us money and time and don’t seem to be getting any better.

This week, the Consumer Financial Protection Bureau turns five years old! As part of our efforts to tell more people about the CFPB, we're cross-posting this video blog and comments written by Zixta Q. Martinez of the CFPB (check out the infographic at the end, too!).

Pledge to be Toxic-Free

We should be able to trust that the products we buy are safe — especially ones our families use every day, directly on our bodies. That’s why we’re calling on major personal care product companies to pledge to go toxic-free.

News Release | MASSPIRG Education Fund | Consumer Protection

Common Personal Care Products Contain Chemicals of Concern

We should be able to trust that the products we buy are safe — especially ones our families use every day, directly on our bodies. However, chemicals of concern are routinely found in many of our day-to-day personal care products, ranging from Dial bar soap to Suave kids’ shampoo, according to Massachusetts Public Interest Research Group Education Fund's investigation of common consumer products. 

Consumer Tips

Being a consumer in today's marketplace can be tough. We've put together some of the best ways to navigate the marketplace and protect yourself from unfair practices. 

News Release | MASSPIRG EDUCATION FUND | Consumer Protection

Framework for VW Settlement Announced

Statement by Deirdre Cummings, Consumer Program Director at MASSPIRG Education Fund, on today’s announced VW settlement.

Seven months after news of Volkswagen’s emission scandal broke, we're glad to hear that there is a 'framework' for a settlement in the cases related to VW's 567,000 fraudulently marketed, illegally polluting cars. This framework appears to include all of the elements that a deal should include, but the devil will be in the details.  

News Release | U.S.PIRG Education Fund | Consumer Protection, Make VW Pay, Transportation

Framework for VW Settlement Announced

Statement by Mike Litt, Consumer Program Advocate at U.S. PIRG Education Fund, on todays announced VW settlement. For more details on what a strong settlement agreement ought to look like, please see the open letter that we released earlier this week with other consumer and environmental groups.

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