Consumer Protection

30 Years of "Trouble in Toyland," 30 Years of Safety Improvements

By | Anna Low-Beer
Digital Campaigner

Every year, U.S. PIRG Education Fund releases Trouble in Toyland, a report on toy safety which examines toys bought at major national retailers, looking for safety hazards including toxic toys, choking hazards, labeling violations, powerful magnets, and excessibely loud toys. We continue to find these hazards on store shelves, which indicates the need for continued vigilance and adequate enforcement of safety regulations. But despite lingering dangers, in the last 30 years, we've come a long way in terms of both policy and compliance with standards.

Cummings: A victory for all but the bacteria

Subway announcement is a big win for public health and represents a huge step toward preserving the effectiveness of life-saving antibiotics.

News Release | MASSPIRG | Consumer Protection

Volkswagen’s $1000 Gift Cards Fall Short

VW gift not a good deal for consumers if string attached. VW must buy back defective cars at their original prices.  

News Release | MASSPIRG Education Fund | Consumer Protection

New Report: Consumers Should Get Security Freezes Before Next Data Breach

Credit monitoring and other services that are usually offered to data breach victims and other concerned consumers do nothing to prevent identity theft; they only detect certain types of fraud after it has occurred. A report and consumer fact sheet released today by the MASSPIRG Education Fund aim to increase the awareness and use of the security freeze, also known as a credit freeze. The report explains that the freeze is the only security measure that can prevent new account identity theft.

Report | MASSPIRG Education Fund | Consumer Protection

Why You Should Get Security Freezes BEFORE Your Information is Stolen

A never ending stream of news reports about data breaches – including T-Mobile, Target Corporation, the IRS, numerous Blue Cross Blue Shield and other health plans, the University of Maryland, and the U.S. Office of Personnel Management (OPM) - is a constant reminder that you’re at risk of a data breach and therefore, identity theft.

Don’t get spooked by phantom debt collectors

By | Jeanne Foy
Consumer Action Center Director

The phone rings and a scary voice on the other end tells you that you owe them money and need to pay up… or else. The caller leads you to believe that a recent loan you took out has come due and that its time to pay or face legal action. Frightening, right?

News Release | MASSPIRG | Consumer Protection

STATEMENT ON EXPERIAN BREACH OF T-MOBILE CUSTOMER DATA

Massive data breach affecting Experian’s computers holding 15 million files of T-Mobile customers. T-Mobile and Experian response inadequate. 

News Release | MASSPIRG | Consumer Protection

MASSPIRG Demands Real Penalties for Volkswagen and Full Rebates for Customers

Volkswagen must be held accountable for its “defeat device” scheme to trick EPA pollution tests - and must provide rebates to all 500,000 customers deceived into joining the scheme by VW’s false promises of “clean” diesel cars.

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