Consumer Protection

News Release | MASSPIRG EDUCATION FUND | Consumer Protection

Report: Capital One Most-Complained-About Credit Card Company in Massachusetts

Massachusetts consumers getting relief through the Consumer Financial Protection Bureau's public consumer complaints division. 

Report | MASSPIRG EDUCATION FUND | Consumer Protection

Credit Cards, Consumer Complaints

Massachusetts consumers file more complaints about Capital One  than any other credit card company, according to a report released today by MASSPIRG Education Fund.  Complaints included billing errors, id theft and fraud, and credit reporting among others.  

PROTECTING YOURSELF FROM IDENTITY THEFT

By | Deirdre Cummings
Legislative Director

In light of recent announcements by major retailers about security breaches, MASSPIRG provides tips for protecting yourself against Identity theft.

CFPB GETTING RESULTS FOR CONSUMERS

By | Deirdre Cummings
Legislative Director

Forced arbitration clauses are unfair to consumers - boon for banks.

TARGET SAYS "OOPS, 70-110 MILLION CONSUMERS HACKED."

By | Deirdre Cummings
Legislative Director

Target admits breach is significantly worse than initially reported. ID fraud tips included.

Target says "Oops, 70-110 million consumers hacked."

Target is now saying, reports the New York Times, that "a range of 70 million to 110 million people," not the original 40 million customers, had their credit or debit card numbers hacked in December (or possibly at other times). Even worse, Target is admitting that the database stolen from the big-box retailer included a lot more than credit or debit card numbers and their associated security codes and expiration dates. 

News Release | MASSPIRG EDUCATION FUND | Consumer Protection

GROUPS OFFER CONSUMER TIPS AFTER TARGET DATA BREACH

 CONSUMERS AT RISK: TIPS WHEN EXPERIENCING A DATA SECURITY BREACH

CFPB GETTING RESULTS FOR CONSUMERS

Last week, Rick Fischer, a respected senior bank industry lawyer, told a reporter he was"amazed" at the amount of work the CFPB had accomplished "in such a short amount of time." His clients probably called

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