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News Release | MASSPIRG

Study: CFPB complaints shattered records in 2020, exposing how the COVID-19 pandemic battered consumer finances

Consumer complaints about problems with financial companies such as banks, credit bureaus and debt collectors rose by more than 50 percent in 2020 and set new records for each month of the year, according to a new report from the MASSPIRG Education Fund. The report, Consumers In Peril, which analyzed complaints received by the Consumer Financial Protection Bureau (CFPB), was released Monday to kick off National Consumer Protection Week.

 

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Report | MASSPIRG Education Fund

Consumers In Peril

A review of the Consumer Financial Protection Bureau’s public complaint database finds that consumer complaints about financial grievances spiked during the pandemic year of 2020, eclipsing 2019, the previous record year. 

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Blog Post

Mounting evidence: Asbestos in talc-based makeup (again) | Gina Werdel

Once again, product testing demonstrates that the risk of asbestos contamination in talc-based cosmetic products is simply too high to accept.

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Blog Post | Solid Waste

Elizabeth L. Cline: we need policy to stop new clothes from making a ‘straight line’ to the landfill | Olivia Sullivan

We hear from the author and journalist on secondhand clothing, the fashion industry’s addiction to cheap fossil fuels and how to break the waste cycle

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News Release | MASSPIRG

Study: CFPB complaints shattered records in 2020, exposing how the COVID-19 pandemic battered consumer finances

Consumer complaints about problems with financial companies such as banks, credit bureaus and debt collectors rose by more than 50 percent in 2020 and set new records for each month of the year, according to a new report from the MASSPIRG Education Fund. The report, Consumers In Peril, which analyzed complaints received by the Consumer Financial Protection Bureau (CFPB), was released Monday to kick off National Consumer Protection Week.

 

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News Release | US PIRG Education Fund | COVID-19, Public Health, Health Care

NURSING HOMES STILL DON’T HAVE ENOUGH MASKS, GOWNS, OTHER PPE

A new analysis by the U.S. PIRG Education Fund and Frontier Group found that 8 percent of nursing homes nationwide as of Dec. 27 had a critical shortage of surgical-grade N95 masks, which are the best protection against spreading the virus. Additionally, 4 to 6 percent of nursing homes reported shortages in at least one other category of personal protective equipment.

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News Release | U.S. PIRG Education Fund | Solid Waste

U.S. PIRG Education Fund urges the public to hold Coca-Cola accountable on its pledge to reduce plastic use

The Coca-Cola Company, a top plastic polluter according to a 2020 Brand Audit from the nonprofit Break Free From Plastic, announced a new commitment today to start using plastic bottles made with 100 percent recycled plastic for select brands in some U.S. states. According to the company, it would account for a nearly 20 percent reduction of new plastic used in North America compared to 2018. The commitment follows similar ones made by other major consumer goods companies, recently documented by U.S. PIRG Education Fund.

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News Release | US PIRG Education Fund

Statement: Toxic metals found in baby food

A report released Thursday by a U.S. House of Representatives subcommittee said four of the seven largest baby food manufacturers have sold baby food with “significant levels of toxic heavy metals” dating back to at least late 2019.

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Report | MASSPIRG Education Fund

Consumers In Peril

A review of the Consumer Financial Protection Bureau’s public complaint database finds that consumer complaints about financial grievances spiked during the pandemic year of 2020, eclipsing 2019, the previous record year. 

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Report | MASSPIRG Education Fund

Accelerating the Transition to Electric School Buses

This new report explains how school districts and utilities can work together to acclerate the switch to electric school buses, helping to reduce greenhouse gas emissions and protect the health of the kids that ride them everyday. 

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Report | MASSPIRG Education Fund

Highway Boondoggles 6

In our sixth annual Highway Boondoggles report we profile six budget-busting highway expansion projects that are poised to go forward amid COVID-related budget shortfalls.

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Report | MASSPIRG

TALKING TURKEY: A GUIDE TO BUYING TURKEY RAISED WITHOUT OVERUSING ANTIBIOTICS

As Americans head to the grocery store to purchase their Thanksgiving turkeys, U.S. PIRG has released its first ever “Talking Turkey” guide to purchasing turkeys raised without overusing antibiotics. Turkey producers use more medically important antibiotics per pound of meat produced than any other sector of the meat industry, and studies have shown that routine use of antibiotics in meat production can lead to an increase in antibiotic-resistant “superbugs.” 

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Report | MASSPIRG | Consumer Protection

Trouble in Toyland 2020

It’s that time of year again when parents, grandparents, caregivers and others feeling generous begin shopping for toys for the kids in their lives. Toy safety has come a long way, thanks to years of work from consumer advocates, public health experts, elected officials and the U.S. Consumer Product Safety Commission (CPSC). These days, examples of dangerous toys contaminated with lead or toys with small parts that pose a choking hazard to young children are more difficult to find in the United States.

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Blog Post

Mounting evidence: Asbestos in talc-based makeup (again) | Gina Werdel

Once again, product testing demonstrates that the risk of asbestos contamination in talc-based cosmetic products is simply too high to accept.

> Keep Reading
Blog Post | Solid Waste

Elizabeth L. Cline: we need policy to stop new clothes from making a ‘straight line’ to the landfill | Olivia Sullivan

We hear from the author and journalist on secondhand clothing, the fashion industry’s addiction to cheap fossil fuels and how to break the waste cycle

> Keep Reading
Blog Post | Solid Waste

Jessica Schreiber: ‘It’s just too easy and convenient to throw things away’ | Olivia Sullivan

We need to make it easier for clothing companies to reuse and recycle. Policy, data collection and nonprofits can help.

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Blog Post | Consumer Tips

Victims of Texas storm: Here are tips to keep yourself, your pets, your home and your finances safe | Teresa Murray

Here are some tips to help consumers protect themselves during and after a disaster, including how to spot possible opportunists, bad deals and con-artists.

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Blog Post | Solid Waste

Brooke Roberts-Islam: a challenge to reducing fashion waste comes from ordering and producing ‘high volumes’ of clothing | Olivia Sullivan

We hear from the fashion industry expert and journalist on tech solutions to clothing overstock problems and how policy can drive industry change

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News Release

A week's worth of help and tips during Consumer Protection Week

Report | MASSPIRG Education Fund

Consumers In Peril

A review of the Consumer Financial Protection Bureau’s public complaint database finds that consumer complaints about financial grievances spiked during the pandemic year of 2020, eclipsing 2019, the previous record year. 

News Release | MASSPIRG

Study: CFPB complaints shattered records in 2020, exposing how the COVID-19 pandemic battered consumer finances

Consumer complaints about problems with financial companies such as banks, credit bureaus and debt collectors rose by more than 50 percent in 2020 and set new records for each month of the year, according to a new report from the MASSPIRG Education Fund. The report, Consumers In Peril, which analyzed complaints received by the Consumer Financial Protection Bureau (CFPB), was released Monday to kick off National Consumer Protection Week.

 

Blog Post

National Consumer Protection Week 2021

Being a consumer is tough. We want to help make it a little easier. In recognition of Consumer Protection Week from Feb. 28-March 6, U.S. PIRG is providing key consumer protection advice. Check in here every day for our updated tips and tools. 

Blog Post

Mounting evidence: Asbestos in talc-based makeup (again)

Once again, product testing demonstrates that the risk of asbestos contamination in talc-based cosmetic products is simply too high to accept.

  • COVID-19 CONSUMER TIPS
    Avoid online scams, protect your credit and more. We have assembled a set of consumer tips and guides, and will add more in the days to come.
    OUR TIPS
  • THE FIX IS IN
    Our survey shows that independent shops are struggling to access parts, service information and repair software which is necessary to fix phones — which manufacturers won’t let these independent shops have.
    OUR REPORT
  • FOOD RECALL FAILURE
    Will your supermarket warn you about hazardous food? Our survey grades 26 of the largest grocery stores in the country to determine the efficacy of their policies and practices notifying consumers about food recalls.
    OUR REPORT
  • CHAIN REACTION V
    The overuse of antibiotics contributes to antibiotic-resistant bacteria, which can cause life-threatening infections in people. Our report ranks restaurant chains on their policies relating to antibiotic use in their beef supply chains.
    SEE THE GRADES

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MASSPIRG Education Fund is part of The Public Interest Network, which operates and supports organizations committed to a shared vision of a better world and a strategic approach to social change.