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Report | MASSPIRG Education Fund | Consumer Protection

The CFPB Turns 10

As the Consumer Financial Protection Bureau (CFPB) turns 10 years old, a new report from MASSPIRG Education Fund recaps how the agency has helped consumers over the past decade and the steps under way to refocus the CFPB on its mission after three years of retrograde decisions under the Trump Administration. The report also provides recommendations for CFPB action moving forward, especially on credit reporting.

News Release | MASSPIRG Education Fund | Consumer Protection

Report: The Consumer Financial Protection Bureau turns 10

BOSTON -- As the Consumer Financial Protection Bureau (CFPB) turns 10 years old, a new report from MASSPIRG Education Fund recaps how the agency has helped consumers over the past decade and the steps under way to refocus the CFPB on its mission after three years of retrograde decisions under the Trump Administration. The report also provides recommendations for CFPB action moving forward, especially on credit reporting.

Blog Post

Another longtail of COVID-19: medical debt | Patricia Kelmar

How the pandemic has worsened the medical debt crisis

News Release | US PIRG | Consumer Tips, Public Health, Consumer Protection

Statement: Johnson & Johnson recalls sunscreen products after tests detect carcinogens

Johnson & Johnson Consumer Inc. said Wednesday it’s voluntarily recalling all lots of five types of Neutrogena and Aveeno aerosol sunscreen after internal testing showed “low levels of benzene” -- which can cause cancer -- in some samples. J&J also said consumers should stop using the sunscreen.

News Release | US PIRG | Consumer Tips, Public Health, Consumer Protection

Statement: Johnson & Johnson recalls sunscreen products after tests detect carcinogens

Johnson & Johnson Consumer Inc. said Wednesday it’s voluntarily recalling all lots of five types of Neutrogena and Aveeno aerosol sunscreen after internal testing showed “low levels of benzene” -- which can cause cancer -- in some samples. J&J also said consumers should stop using the sunscreen.

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News Release | MASSPIRG Education Fund | Consumer Protection

Report: The Consumer Financial Protection Bureau turns 10

BOSTON -- As the Consumer Financial Protection Bureau (CFPB) turns 10 years old, a new report from MASSPIRG Education Fund recaps how the agency has helped consumers over the past decade and the steps under way to refocus the CFPB on its mission after three years of retrograde decisions under the Trump Administration. The report also provides recommendations for CFPB action moving forward, especially on credit reporting.

News Release | US PIRG | Consumer Tips, Public Health, Consumer Protection

Statement: Johnson & Johnson recalls sunscreen products after tests detect carcinogens

Johnson & Johnson Consumer Inc. said Wednesday it’s voluntarily recalling all lots of five types of Neutrogena and Aveeno aerosol sunscreen after internal testing showed “low levels of benzene” -- which can cause cancer -- in some samples. J&J also said consumers should stop using the sunscreen.

News Release | US PIRG | Consumer Tips, Public Health, Consumer Protection

Statement: Johnson & Johnson recalls sunscreen products after tests detect carcinogens

Johnson & Johnson Consumer Inc. said Wednesday it’s voluntarily recalling all lots of five types of Neutrogena and Aveeno aerosol sunscreen after internal testing showed “low levels of benzene” -- which can cause cancer -- in some samples. J&J also said consumers should stop using the sunscreen.

News Release | US PIRG | Consumer Tips, Consumer Protection

Consumer tips: What families should know about child tax credit payments that start July 15

Starting Thursday, many families with children under 18 will start getting monthly payments as part of the American Rescue Plan that became law this spring. Eligible families will get payments every month through December by direct deposit or by paper checks or preloaded debit cards that come in the mail. These payments will add up to half the child tax credit you should be entitled to for 2021; you can claim the rest next year when you file your tax return.

News Release | MASSPIRG Education Fund

REPORT : RESTAURANTS FAIL TO STOP ANTIBIOTIC OVERUSE IN THEIR BEEF SUPPLIES

Most top restaurant chains in the United States have failed to adopt policies to stop the overuse of antibiotics by their beef suppliers, according to the sixth annual Chain Reaction scorecard released today by MASSPIRG’s national partner and five other major consumer, public health and environmental organizations. One notable exception is Wendy’s, which announced a new policy this spring to end all routine use of medically important antibiotics in the company’s beef supplies by the end of 2030.

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Report | MASSPIRG Education Fund | Consumer Protection

The CFPB Turns 10

As the Consumer Financial Protection Bureau (CFPB) turns 10 years old, a new report from MASSPIRG Education Fund recaps how the agency has helped consumers over the past decade and the steps under way to refocus the CFPB on its mission after three years of retrograde decisions under the Trump Administration. The report also provides recommendations for CFPB action moving forward, especially on credit reporting.

Report | US PIRG Education Fund | Antibiotics

Chain Reaction VI

The Chain Reaction VI report and scorecard ranks America’s top restaurant chains on their policies relating to antibiotic use in their beef supply chains.

Report | MASSPIRG Education Fund

Virtual Wallets, Real Complaints

Consumer complaints about peer-to-peer (P2P) payment apps such as PayPal, Venmo and Square have surged during the pandemic year. In April, there were 970 digital wallet complaints — almost double the previous monthly high from July 2020. MASSPIRG Education Fund analyzed this growing problem for Virtual Wallets, Real Complaints, a new analysis of the Consumer Financial Protection Bureau’s (CFPB’s) Consumer Complaint Database.

Report | MASSPIRG Education Fund | Public Health

Looking Inward 2021

Some of the largest cosmetic and personal care companies are doing a poor job informing the public on what ingredients are going into their products, hiding potentially toxic chemicals from consumers. This report found 20 of 26 surveyed brands had failed to adequately disclose product ingredients to consumers and the average ingredient disclosure score was 5.56 out of 10, or an F, pointing to a need for improvement across the industry.

Report | MASSPIRG Education Fund | Consumer Protection

Getting Off The Hook of a Predatory Tow

Every year, millions of Americans have their cars towed without their consent from a private property or public street. Too often, the unknown rationale behind these tows and what to do next can leave drivers stranded and confused. While getting towed is a justified consequence of parking in the wrong place or for too long, most states don’t offer drivers the decency of basic consumer protections such as access to their wallets or medicine, or maximum rates for towing and storage. And that doesn’t even take into consideration those times when drivers believe they’re towed improperly.

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Blog Post

Another longtail of COVID-19: medical debt | Patricia Kelmar

How the pandemic has worsened the medical debt crisis

Blog Post | Antibiotics

Wendy's takes action to stop antibiotic overuse | Matt Wellington

Wendy's, the third largest burger chain in the country, committed to prohibiting the routine use of medically important antibotics in its meat supply chains by the end of 2030.

Blog Post | Consumer Tips, Consumer Protection

Waking up to the dangers of inclined infant sleepers | Teresa Murray

If you’re stunned that safety standards for inclined sleepers weren’t required before, get this: The new rules don’t take effect for a year. That’s one of the problems in the world of infant sleep.

Blog Post | Consumer Tips

Robocalls are declining but not gone yet, so remember these tips to protect yourself | Teresa Murray

With the new federal law that takes effect June 30, we should start seeing a decline in illegal robocalls. But the scams certainly won't halt overnight. Here are some tips to live by.

Blog Post | Health Care

Tips to Protect Yourself from Surprise Medical Bills | Deirdre Cummings

> Keep Reading

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Report | MASSPIRG Education Fund

The CFPB Turns 10

As the Consumer Financial Protection Bureau (CFPB) turns 10 years old, a new report from MASSPIRG Education Fund recaps how the agency has helped consumers over the past decade and the steps under way to refocus the CFPB on its mission after three years of retrograde decisions under the Trump Administration. The report also provides recommendations for CFPB action moving forward, especially on credit reporting.

News Release | MASSPIRG Education Fund

Report: The Consumer Financial Protection Bureau turns 10

BOSTON -- As the Consumer Financial Protection Bureau (CFPB) turns 10 years old, a new report from MASSPIRG Education Fund recaps how the agency has helped consumers over the past decade and the steps under way to refocus the CFPB on its mission after three years of retrograde decisions under the Trump Administration. The report also provides recommendations for CFPB action moving forward, especially on credit reporting.

Blog Post

Another longtail of COVID-19: medical debt

How the pandemic has worsened the medical debt crisis

News Release | US PIRG

Statement: Johnson & Johnson recalls sunscreen products after tests detect carcinogens

Johnson & Johnson Consumer Inc. said Wednesday it’s voluntarily recalling all lots of five types of Neutrogena and Aveeno aerosol sunscreen after internal testing showed “low levels of benzene” -- which can cause cancer -- in some samples. J&J also said consumers should stop using the sunscreen.

News Release | US PIRG

Consumer tips: What families should know about child tax credit payments that start July 15

Starting Thursday, many families with children under 18 will start getting monthly payments as part of the American Rescue Plan that became law this spring. Eligible families will get payments every month through December by direct deposit or by paper checks or preloaded debit cards that come in the mail. These payments will add up to half the child tax credit you should be entitled to for 2021; you can claim the rest next year when you file your tax return.

COVID-19 CONSUMER TIPS

Avoid online scams, protect your credit and more. We have assembled a set of consumer tips and guides, and will add more in the days to come.

OUR TIPS
THE FIX IS IN

Our survey shows that independent shops are struggling to access parts, service information and repair software which is necessary to fix phones — which manufacturers won’t let these independent shops have.

OUR REPORT
FOOD RECALL FAILURE

Will your supermarket warn you about hazardous food? Our survey grades 26 of the largest grocery stores in the country to determine the efficacy of their policies and practices notifying consumers about food recalls.

OUR REPORT
CHAIN REACTION V

The overuse of antibiotics contributes to antibiotic-resistant bacteria, which can cause life-threatening infections in people. Our report ranks restaurant chains on their policies relating to antibiotic use in their beef supply chains.

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