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News Release | US PIRG Education Fund | Consumer Protection

FTC settles first case against VoIP provider for allowing illegal robocalls

This FTC settlement must be a wake-up call to phone service providers so they do more to protect consumers. If not, the FTC must be vigilant in going after companies that enable the immoral practice of preying on consumers. And the FCC should require providers to block spoofed calls that we all know are scams.

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Blog Post | Consumer Tips, COVID-19, Consumer Protection

Choosing the best way to pay: Cash, credit cards, debit cards, P2P, checks or online payments | Teresa Murray

Here’s a guide to your rights depending on how you pay

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Blog Post | Consumer Tips, COVID-19, Transportation

Riding a bus, subway or rideshare? Here’s a look at safety measures adopted to combat COVID-19 | Jacob van Cleef

From mask mandates to capacity limits, the largest public transit systems and ride share companies have new procedures

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Blog Post | Consumer Tips, COVID-19, Consumer Protection

Six questions to ask before allowing a contractor into your home during the COVID-19 pandemic | Jacob van Cleef

Being proactive and demanding can help keep you and your family safe

> Keep Reading
Blog Post | Consumer Tips, COVID-19, Higher Ed

Safe Travel Information for College Students and Parents

As parents and students make trips across the country to return to college, you are probably wondering how to do so safely during the COVID-19 pandemic. This guide will outline some of the safer options.

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News Release | US PIRG Education Fund | Consumer Protection

FTC settles first case against VoIP provider for allowing illegal robocalls

This FTC settlement must be a wake-up call to phone service providers so they do more to protect consumers. If not, the FTC must be vigilant in going after companies that enable the immoral practice of preying on consumers. And the FCC should require providers to block spoofed calls that we all know are scams.

> Keep Reading
News Release | MASSPIRG

Proprietary medical device repair harms hospitals, could threaten patients, during COVID-19 pandemic

BOSTON -- The coronavirus (COVID-19) pandemic is putting incredible stress on the U.S. medical system, including the equipment that is essential to diagnose and treat patients, such as ventilators. As that equipment is pressed into round-the-clock use, biomedical repair technicians face increasing pressure to maintain and repair all that equipment.

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News Release | MASSPIRG | Solid Waste

Statement: Groups applaud environmental agency decision to revisit Solid Waste Master Plan

BOSTON -- In a move celebrated by several major environmental, grassroots and public interest organizations, the Massachusetts Department of Environmental Protection (DEP) announced Thursday that they would re-open the public hearing process on the draft 2020-2030 Solid Waste Master Plan, the Commonwealth’s blueprint for dealing with waste. After the initial hearings ended in December without sufficient public outreach, the groups started pushing for the public hearings to be reopened; through direct advocacy, letters, emails and grassroots organizing. 

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News Release | U.S. PIRG Education Fund | Consumer Tips, COVID-19

Consumer advice: Ask for help with your bills before an emergency

This coming Monday, June 1, will mark the third full month that bills are due since COVID-19 was declared a national state of emergency in March. To help Americans manage their finances, U.S. PIRG Education Fund has published an updated guide with tips on what to do about paying bills during the crisis.

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News Release | U.S. PIRG Education Fund | COVID-19

Statement: Consumer complaints about COVID-19 fraud near 50,000

Consumer complaints to the U.S. Federal Trade Commission (FTC) related to the coronavirus approached 50,000 on Tuesday. U.S. PIRG Education Fund has documented the actions taken by the FTC and 14 other federal agencies in response to coronavirus scams.

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Report | MASSPIRG

Hospital Repair Restrictions

COVID-19 is putting incredible stress on the U.S. medical system, including the work of hospital biomedical repair technicians, known as biomeds or BMETs. These technicians are essential; hospitals need working equipment to diagnose and treat patients. But in some cases, manufacturers restrict access to what biomeds need.

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Report | U.S. PIRG Education Fund | COVID-19

Putting Consumers First

U.S. PIRG Education Fund, the Student Borrower Protection Center and Consumer Action have released a report recommending that  CFPB should use the full extent of its authority to take immediate action to strengthen its consumer complaint tool, hold companies accountable for providing complete and timely responses to consumers, and leverage consumer complaints related to the pandemic to support oversight and regulatory action to protect consumers.

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Report | MASSPIRG | Consumer Tips

ANALYSIS: CORONAVIRUS SPIKE MOST SURGICAL MASK, SANITIZER PRICES AT LEAST 50% ON AMAZON

Empty store shelves and out of stock signs are becoming more common in America as the Coronavirus reaches the nation’s shores. While many regions have yet to declare a state of emergency, a new analysis by U.S. PIRG Education Fund revealed the 30-day average price of surgical masks and hand sanitizer 18.5 percent higher than the three month average. High prices during February were at times more than double the average cost of the same product over a 90-day time period. 

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Report | MASSPIRG Education Fund | Public Health

Food Recall Failure

Americans are not hearing about food recalls, and that communication breakdown is having serious repercussions for public health. For example, less than two years ago, people kept getting sick for months after 12 million pounds of Salmonella-contaminated beef was recalled.

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Report | MASSPIRG Education Fund

Online Voter Registration in Massachusetts

A review of voter registration data shows that, since its introduction, Bay Staters have adopted OVR in large numbers. From 2016 to 2018, OVR was the most popular method for voter registration in Massachusetts, accounting for more than half of voter registration forms the

state received. 

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Blog Post | Consumer Tips, COVID-19, Consumer Protection

Choosing the best way to pay: Cash, credit cards, debit cards, P2P, checks or online payments | Teresa Murray

Here’s a guide to your rights depending on how you pay

> Keep Reading
Blog Post | Consumer Tips, COVID-19, Transportation

Riding a bus, subway or rideshare? Here’s a look at safety measures adopted to combat COVID-19 | Jacob van Cleef

From mask mandates to capacity limits, the largest public transit systems and ride share companies have new procedures

> Keep Reading
Blog Post | Consumer Tips, COVID-19, Consumer Protection

Six questions to ask before allowing a contractor into your home during the COVID-19 pandemic | Jacob van Cleef

Being proactive and demanding can help keep you and your family safe

> Keep Reading
Blog Post | Consumer Tips, COVID-19, Higher Ed

Safe Travel Information for College Students and Parents

As parents and students make trips across the country to return to college, you are probably wondering how to do so safely during the COVID-19 pandemic. This guide will outline some of the safer options.

> Keep Reading
Blog Post | Consumer Tips, COVID-19, Higher Ed

Tips on what to pack for college during the COVID-19 pandemic

The COVID-19 pandemic presents a whole new situation for college students. This guide outlines items that students should pack when they return to campus.

> Keep Reading

Pages

News Release | US PIRG Education Fund

FTC settles first case against VoIP provider for allowing illegal robocalls

This FTC settlement must be a wake-up call to phone service providers so they do more to protect consumers. If not, the FTC must be vigilant in going after companies that enable the immoral practice of preying on consumers. And the FCC should require providers to block spoofed calls that we all know are scams.

Blog Post

Choosing the best way to pay: Cash, credit cards, debit cards, P2P, checks or online payments

Here’s a guide to your rights depending on how you pay

Blog Post

Six questions to ask before allowing a contractor into your home during the COVID-19 pandemic

Being proactive and demanding can help keep you and your family safe

Blog Post

Riding a bus, subway or rideshare? Here’s a look at safety measures adopted to combat COVID-19

From mask mandates to capacity limits, the largest public transit systems and ride share companies have new procedures

Blog Post

Tips on what to pack for college during the COVID-19 pandemic

The COVID-19 pandemic presents a whole new situation for college students. This guide outlines items that students should pack when they return to campus.

  • COVID-19 CONSUMER TIPS
    Avoid online scams, protect your credit and more. We have assembled a set of consumer tips and guides, and will add more in the days to come.
    OUR TIPS
  • THE FIX IS IN
    Our survey shows that independent shops are struggling to access parts, service information and repair software which is necessary to fix phones — which manufacturers won’t let these independent shops have.
    OUR REPORT
  • FOOD RECALL FAILURE
    Will your supermarket warn you about hazardous food? Our survey grades 26 of the largest grocery stores in the country to determine the efficacy of their policies and practices notifying consumers about food recalls.
    OUR REPORT
  • CHAIN REACTION V
    The overuse of antibiotics contributes to antibiotic-resistant bacteria, which can cause life-threatening infections in people. Our report ranks restaurant chains on their policies relating to antibiotic use in their beef supply chains.
    SEE THE GRADES

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MASSPIRG Education Fund is part of The Public Interest Network, which operates and supports organizations committed to a shared vision of a better world and a strategic approach to social change.