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Blog Post | Consumer Tips

18 tips to reduce robocalls and protect yourself from scams | Teresa Murray

The good news: Illegal robocalls seem to be declining a bit. The bad news: They'll probably never go away completely. Consumers need to remain vigilant to protect their personal information and their money. 

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Blog Post | Consumer Tips

Make the ringing stop: The FCC is finally fighting back against robocalls | Teresa Murray

Scam robocalls have declined by 29 percent since June. But most of us still get too many. And the industry overall isn't doing enough.

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News Release | U.S. PIRG Education Fund | Consumer Tips

Post-Ida Tips: Don’t compound tragedy by getting scammed, or poisoned by a generator

After making landfall in Louisiana on Sunday, Hurricane Ida tore a path of destruction from the Gulf Coast all the way to New York and New Jersey. With billions of dollars in damage from flooding, wind and tornadoes, far too many people must make insurance claims, repairs and begin rebuilding.

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News Release | MASSPIRG Education Fund | Consumer Protection

Report: The Consumer Financial Protection Bureau turns 10

BOSTON -- As the Consumer Financial Protection Bureau (CFPB) turns 10 years old, a new report from MASSPIRG Education Fund recaps how the agency has helped consumers over the past decade and the steps under way to refocus the CFPB on its mission after three years of retrograde decisions under the Trump Administration. The report also provides recommendations for CFPB action moving forward, especially on credit reporting.

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Statement: Johnson & Johnson recalls sunscreen products after tests detect carcinogens

Johnson & Johnson Consumer Inc. said Wednesday it’s voluntarily recalling all lots of five types of Neutrogena and Aveeno aerosol sunscreen after internal testing showed “low levels of benzene” -- which can cause cancer -- in some samples. J&J also said consumers should stop using the sunscreen.

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Statement: Johnson & Johnson recalls sunscreen products after tests detect carcinogens

Johnson & Johnson Consumer Inc. said Wednesday it’s voluntarily recalling all lots of five types of Neutrogena and Aveeno aerosol sunscreen after internal testing showed “low levels of benzene” -- which can cause cancer -- in some samples. J&J also said consumers should stop using the sunscreen.

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News Release | US PIRG | Consumer Tips, Consumer Protection

Consumer tips: What families should know about child tax credit payments that start July 15

Starting Thursday, many families with children under 18 will start getting monthly payments as part of the American Rescue Plan that became law this spring. Eligible families will get payments every month through December by direct deposit or by paper checks or preloaded debit cards that come in the mail. These payments will add up to half the child tax credit you should be entitled to for 2021; you can claim the rest next year when you file your tax return.

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News Release | MASSPIRG Education Fund

REPORT : RESTAURANTS FAIL TO STOP ANTIBIOTIC OVERUSE IN THEIR BEEF SUPPLIES

Most top restaurant chains in the United States have failed to adopt policies to stop the overuse of antibiotics by their beef suppliers, according to the sixth annual Chain Reaction scorecard released today by MASSPIRG’s national partner and five other major consumer, public health and environmental organizations. One notable exception is Wendy’s, which announced a new policy this spring to end all routine use of medically important antibiotics in the company’s beef supplies by the end of 2030.

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Report | MASSPIRG Education Fund | Consumer Protection

Getting Off The Hook of a Predatory Tow

Every year, millions of Americans have their cars towed without their consent from a private property or public street. Too often, the unknown rationale behind these tows and what to do next can leave drivers stranded and confused. While getting towed is a justified consequence of parking in the wrong place or for too long, most states don’t offer drivers the decency of basic consumer protections such as access to their wallets or medicine, or maximum rates for towing and storage. And that doesn’t even take into consideration those times when drivers believe they’re towed improperly.

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Report | MASSPIRG Education Fund

Transform Transportation

The Commonwealth's current transportation system has been designed, built and centered around the automobile, and it is a public health disaster. MASSPIRG Education Fund and Frontier Group’s latest report, Transform Transportation, identifies the numerous harmful health impacts caused by the Bay State's car-centric transportation system and provides a three-step roadmap toward a healthier, more sustainable approach to transportation infrastructure.

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Report | MASSPIRG | COVID-19

Nursing Home Safety During Covid: Cases and Vaccines

Hundreds of U.S. nursing homes this year are reporting their very first cases of COVID-19 after avoiding any cases all of last year. That 437 nursing homes experienced their very first cases of COVID this year — while fending them off during the horror of 2020 — is among the clear indications that this pandemic isn’t over.

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Report | U.S.PIRG Education Fund

Vital and Undervalued

As the pandemic has painfully reminded us, our entire society depends on caregivers yet we undervalue the vital contributions of unpaid family caregivers. It benefits all of us when it is possible for people to care for their loved ones who need care, so we should increase support for family caregivers.

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Report | MASSPIRG Education Fund

Increasing Regional Transit Across the Commonwealth:

Massachusetts needs strong, statewide public transportation. This was true before the novel coronavirus (COVID-19) crisis hit the state in March of 2020, and it will still be true after the crisis is over.

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Blog Post | Consumer Tips

If you were hit by Ida, here's how to avoid scams, injuries, price-gouging | Teresa Murray

Here are some tips to avoid scams and stay safe in the days and weeks ahead.

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Blog Post | Consumer Tips

What to know about Amazon’s new A-to-z claims process

Amazon’s new policy comes at a time when courts have been asked the question who is responsible for defective products when they are bought from an online platform that is acting as the go-between for the seller and the purchaser. 

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Blog Post | Solid Waste

Our environment pays the price for plastic, and so do consumers

It’s the plastics industry’s worst-kept secret: a huge percentage of their products are designed to be used once then thrown away -- and yet it’s us, the consumers, who are left to pay for the cleanup.

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Blog Post | Consumer Tips

In the path of Hurricane Ida? You can take steps to protect your finances now | Teresa Murray

Hurricane Ida is projected to make landfall in Louisana late Sunday. Residents can start thinking now about how to protect themselves from opportunists and scam artists.

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News Release | U.S. PIRG Education Fund

A year after the Consumer Product Safety Commission (CPSC) warned parents not to use nursing pillows and loungers for infant sleep, the CPSC and The Boppy Co. announced a recall Thursday of 3.3 million newborn loungers.

Blog Post

The good news: Illegal robocalls seem to be declining a bit. The bad news: They'll probably never go away completely. Consumers need to remain vigilant to protect their personal information and their money. 

Report | MASSPIRG Education Fund

Research by PIRG Education Fund shows that among 49 of the largest phone companies nationwide (those that can serve 1 million or more), only 16 have reported to the Federal Communications Commission (FCC) that they have completely implemented anti-robocall technology. What does this mean? It means the industry isn’t doing nearly as much as hoped to fight the crime that for years has caused so much heartache and aggravation among consumers nationwide.

Blog Post

Scam robocalls have declined by 29 percent since June. But most of us still get too many. And the industry overall isn't doing enough.

News Release | MASSPIRG Education Fund

A looming deadline should finally force all U.S. phone companies to take stopping robocalls seriously. However, only one-third of the largest mobile and home phone providers nationwide -- and a more disappointing percentage of smaller telecommunications companies -- have installed caller ID verification aimed at squashing illegal robocalls, even though most of those businesses were required to do so by June. The stakes get higher Sept. 28.

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MASSPIRG Education Fund is part of The Public Interest Network, which operates and supports organizations committed to a shared vision of a better world and a strategic approach to social change.