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Blog Post | Consumer Tips

How to freeze your credit files by phone or online | Teresa Murray

You have two primary options for freezing your credit files with the three major credit bureaus. You can do it by phone or online, whichever you’re more comfortable with.

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Blog Post | Consumer Tips

22 ways to protect yourself from fraud, identity theft and headaches | Teresa Murray

Fraud/ identity theft is the No. 1 complaint to the Federal Trade Commission, with 2.2 million complaints last year. Consumers reported losing $3.3 billion last year, up from $1.8 billion in 2019.

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Blog Post | Consumer Tips

Fraudulent unemployment claims: You could be next -- here's what to do | Jacob van Cleef

Fraudulent unemployment claims have been on the rise during the pandemic. Scammers received more than $36 billion by fraudulently claiming unemployment benefits last year, with millions of cases of fraud suspected. You could be next.

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Blog Post | Consumer Tips, Consumer Protection

How to get your stimulus payments when you file your tax return | Teresa Murray

Some of your friends or relatives have received two COVID-19 relief/ stimulus payments in the past year. And a third may be on the way soon. If you haven’t received anything yet and believe you should have, don’t fret.

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Blog Post | Consumer Tips, Consumer Protection

Tips to file your tax return while avoiding fees, scams | Jacob van Cleef

You have six weeks to file your income tax return for 2020. Every year, it seems there are more issues to watch out for. 

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News Release | MASSPIRG Education Fund | Consumer Protection

Massachusetts attorney general demands online marketplaces end coronavirus price gouging

Boston—Massachusetts Attorney General Maura Healey is calling on the country’s top online marketplaces to crack down on price gouging amidst the novel coronavirus (COVID-19) outbreak. Maura Healey joined a bipartisan group of 33 attorneys general, led by Pennsylvania Attorney General Josh Shapiro along with co-leading Attorneys General Hector Balderas (NM), William Tong (CT), and T.J. Donovan (VT), in sending a letter today urging the companies -- Amazon, Craigslist, eBay, Facebook and Walmart -- to quickly implement preventative measures on their platforms to ensure that consumers don’t get taken advantage of during this public health crisis.

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News Release | MASSPIRG | Solid Waste

Hold the phone! Report shows that repairing your smartphone can save you money and our environment

We rely on our smartphones. When they break, we need them fixed — fast. Unfortunately, there are numerous barriers to fixing our phones. Manufacturers offer a dearth of repair options or digitally lock our phones so we can’t repair them. And when we can’t fix them, and have to get rid of them and buy new ones, that has terrible consequences for our environment.

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News Release | MASSPIRG Education Fund | Public Health

New investigation: Supermarkets failing to warn public about food recalls

Boston -- Americans are not hearing about food recalls, and that communication breakdown is having serious repercussions for public health. For example, less than two years ago, people kept getting sick for months after 12 million pounds of Salmonella-contaminated beef was recalled. The pattern has repeated for other recalls even when news outlets have publicized warnings from food safety agencies.

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News Release | U.S. PIRG | Consumer Protection

Hack doesn’t absolve Equifax of being careless with consumers’ data

Congress must hold companies accountable for failing to protect condumers' confidential information.

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News Release | MASSPIRG | Budget

Report: MA gets a “C” for economic development transparency

Boston -- Massachusetts received a “C” for making critical information about how governments are subsidizing business projects with taxpayer dollars readily available to the public online, according to a new report from MASSPIRG Education Fund and Frontier Group. Following the Money 2019, the organization’s tenth evaluation of online government spending transparency, gives 17 states a failing grade, while only four states received a grade of “B” or higher.

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Report | MASSPIRG EDUCATION FUND | Tax

Picking Up the Tab

As a new administration takes office and the possibility of tax reform again enters the national conversation, the report highlights how it’s small domestic businesses and ordinary Americans that have to shoulder the burden of multinational tax avoidance.

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Report | MASSPIRG EDUCATION FUND | Consumer Protection

Trouble in Toyland

MASSPIRG's 31st Annual Survey Finds Recalled Toys in Online Stores

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Report | MASSPIRG EDUCATION FUND | Tax

Offshore Shell Games 2016

New report shows which Fortune 500 companies stashed over $2 trillion in profits to avoid paying more than 200 billion in taxes.

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Report | MASSPIRG Education Fund | Consumer Protection

Predatory Loans & Predatory Loan Complaints

This is the seventh in a series of reports that review complaints to the Consumer Financial Protection Bureau. In this report, we explore consumer complaints about predatory loans, categorized in the database as payday loans, installment loans, and auto title loans.

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Report | MASSPIRG Education Fund | Budget

Getting Personal with Chemicals

We should be able to trust that the products we buy are safe — especially ones our families use every day, directly on our bodies. However, chemicals of concern are routinely found in many of our day-to-day personal care products, ranging from Dial bar soap to Suave kids’ shampoo, according to Massachusetts Public Interest Research Group Education Fund's investigation of common consumer products.

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Blog Post

California is uncovering secret ingredients in cosmetics

The FDA allows cosmetic companies to hide toxic fragrance ingredients from consumers. But this fall, California passed a landmark bill to change this.

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Blog Post | Consumer Tips, COVID-19

Planning to vote in person? Consider taking a bag of supplies to help you survive long lines | Teresa Murray

With Election Day coming up, here's a tip guide for what to do before you go to vote, what to take with you and how to stay safe while you’re at your polling place.

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Blog Post | Consumer Tips, COVID-19

Why can I still buy toxic hand sanitizer? | Teresa Murray

The FDA doesn’t have the authority to stop retailers from selling dangerous over-the-counter products such as toxic hand sanitizer. Our safety system is broken, and we need to fix it. 

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Blog Post | Consumer Tips, COVID-19

Tenant protections from eviction and utility cutoffs vary by state | Jacob van Cleef

The CDC implemented the eviction freeze on Sept. 4 to reduce the number of people on the streets who could get infected with and spread the COVID-19 virus. Landlords and other groups filed lawsuits attempting to strike down the halt on evictions, so the future of the policy remains uncertain.

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Report | MASSPIRG Education Fund

As the Consumer Financial Protection Bureau (CFPB) turns 10 years old, a new report from MASSPIRG Education Fund recaps how the agency has helped consumers over the past decade and the steps under way to refocus the CFPB on its mission after three years of retrograde decisions under the Trump Administration. The report also provides recommendations for CFPB action moving forward, especially on credit reporting.

News Release | MASSPIRG Education Fund

BOSTON -- As the Consumer Financial Protection Bureau (CFPB) turns 10 years old, a new report from MASSPIRG Education Fund recaps how the agency has helped consumers over the past decade and the steps under way to refocus the CFPB on its mission after three years of retrograde decisions under the Trump Administration. The report also provides recommendations for CFPB action moving forward, especially on credit reporting.

Blog Post

How the pandemic has worsened the medical debt crisis

News Release | US PIRG

Johnson & Johnson Consumer Inc. said Wednesday it’s voluntarily recalling all lots of five types of Neutrogena and Aveeno aerosol sunscreen after internal testing showed “low levels of benzene” -- which can cause cancer -- in some samples. J&J also said consumers should stop using the sunscreen.

News Release | US PIRG

Starting Thursday, many families with children under 18 will start getting monthly payments as part of the American Rescue Plan that became law this spring. Eligible families will get payments every month through December by direct deposit or by paper checks or preloaded debit cards that come in the mail. These payments will add up to half the child tax credit you should be entitled to for 2021; you can claim the rest next year when you file your tax return.

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MASSPIRG Education Fund is part of The Public Interest Network, which operates and supports organizations committed to a shared vision of a better world and a strategic approach to social change.