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Blog Post | Consumer Tips

Tips to file your tax return while avoiding fees, scams & recouping your stimulus payment | Deirdre Cummings

Avoiding scams while doing your taxes and how to get your stimulus payment if you have not received it. 

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Blog Post | Consumer Tips

Credit freeze -- A free and fast way to help safeguard your finances | Grace Brombach

My first-hand, step-by-step guide to freezing your credit reports.

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A week's worth of help and tips during Consumer Protection Week

Being a consumer is a tough job. Really tough. During National Consumer Protection Week, which runs through March 6, the U.S. PIRG Education Fund staff is offering a daily dose of tips and advice to help you navigate life’s biggest consumer challenges.

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News Release | MASSPIRG

Study: CFPB complaints shattered records in 2020, exposing how the COVID-19 pandemic battered consumer finances

Consumer complaints about problems with financial companies such as banks, credit bureaus and debt collectors rose by more than 50 percent in 2020 and set new records for each month of the year, according to a new report from the MASSPIRG Education Fund. The report, Consumers In Peril, which analyzed complaints received by the Consumer Financial Protection Bureau (CFPB), was released Monday to kick off National Consumer Protection Week.

 

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News Release | MASSPIRG Education Fund | Consumer Tips, COVID-19

COVID-19 consumer tips: Scams, utility bills and your stimulus check

Boston-- In the midst of the novel coronavirus (COVID-19) pandemic, American consumers are experiencing numerous public health and financial challenges, including virus-related scams, fake products promising cures and price gouging. To help address these concerns and more, MASSPIRG Education Fund is publishing new guides and tips each week to help consumers navigate this crisis.

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News Release | U.S. PIRG Education Fund | Consumer Tips, COVID-19

Consumer complaints of COVID-19 fraud surpass 15,000

Scammers and other bad actors are trying to take advantage of Americans’ heightened fears around the novel coronavirus (COVID-19) pandemic, and fraud complaints are soaring. Consumer complaints to the Federal Trade Commission (FTC) related to the virus surpassed 15,000 Thursday.

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News Release | MASSPIRG Education Fund | Consumer Tips, COVID-19

State legislators from 45 states, including Massachusetts, demand online marketplaces end coronavirus price gouging

Boston—Twenty-five state legislators joined their peers across the nation calling on the country’s top online marketplaces to crack down on price gouging amidst the novel coronavirus (COVID-19) outbreak. Together, 346 legislators representing 45 states, joined MASSPIRG Education Fund in sending a letter Tuesday urging Amazon, Craigslist, eBay, Facebook and Walmart to quickly implement preventative measures on their platforms to ensure that consumers don’t get taken advantage of during this public health crisis. Less than two weeks ago, 33 attorneys general, including Massachusetts Attorney General Maura Healey, sent a similar letter to the same companies.

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News Release | COVID-19

Massachusetts mayors join national call to urge the Trump Administration to centrally purchase and distribute medical supplies

More than 100 mayors and county executives across 17 states delivered a letter to the Trump administration today urging the federal government to use its emergency powers to ramp up production of critical medical supplies like ventilators and masks, and to centrally distribute those materials. Several Massachusetts mayors joined the call, including Paul Brodeur of Melrose, Michael Cahill of Beverly, Gary Christenson of Malden, Carlo DeMaria of Everett, Kimberley Driscoll of Salem, Thomas McGee of Lynn, Jon Mitchell of New Bedford, Alex Morse of Holyoke, Dan Rivera of Lawrence, Domenic Sarno of Springfield, Sumbul Siddiqui of Cambridge, and Yvonne Spicer of Framingham.  

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Report | MASSPIRG Education Fund | Transportation

Electric Buses: Clean Transportation for Healthier Communities and Cleaner Air

Buses play a key role in in our nation’s transportation system, carrying millions of children daily to and from school and moving millions of Americans each day around our cities.

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Report | MASSPIRG Education Fund | Budget

Following the Money 2018

Massachusetts received a “B-” for its government spending transparency website, according to “Following the Money 2018: How the 50 States Rate in Providing Online Access to Government Spending Data,” the eighth report of its kind.

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Report | MASSPIRG Education Fund | Public Health

In Your Face

The negative health effects of asbestos are well-known. Most people may associate asbestos contamination with the workplace or decades-old construction material, but alarmingly, recent media reports have found asbestos contamination in kids' makeup from popular stores like Claire's and Justice. 

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Report | MASSPIRG Education Fund | Transportation

Plugging In: Readying America's Cities for the Arrival of Electric Vehicles

With electric vehicles (EVs) hitting U.S. streets in record numbers, this new study by MASSPIRG Education Fund and Frontier Group highlights best practices to help local officials make their cities as EV-friendly as possible.

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Report | MASSPIRG | Public Health

Kiss Off: A Consumer's Guide To Saying No To Toxic Lip Products

Lip products are used by most Americans every day. In fact, 81 percent of women and 39 percent of men use lipstick or lip balm products.Unfortunately, the ingredients in these products are barely regulated, and many major brands use toxic chemicals in these products. This consumer guide includes some potentially dangerous examples and a few “safer” alternative products that do not contain these toxic ingredients. With so many lip products that contain toxic chemicals, it is hard for the average consumer to know what is safe to use and what is not.

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Blog Post | Consumer Tips, COVID-19

Rebooking airline tickets: How to sort out various vouchers and credits for future flights | Jacob van Cleef

With vaccines here, it may soon be time to reschedule vacations and other trips for later this year

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Blog Post | Consumer Tips, COVID-19

Online shopping tips: Don't let last-minute desperation make you careless | Jacob van Cleef

Here's some advice to help keep your information and wallet safe

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Blog Post | Consumer Tips

Gift Guide: How to avoid toxics in beauty products | Gina Werdel

Gifting beauty products to family and friends this holiday season? Here's a guide to purchasing safer beauty products.

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Blog Post | Consumer Tips, COVID-19

Did your auto insurance company refund you enough for driving less this year? | Jacob van Cleef

State-by-state analysis shows companies financially benefited from fewer claims but barely compensated customers

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News Release | MASSPIRG Education Fund

Boston -- Some of the largest cosmetic and personal care companies are doing a poor job informing the public on what ingredients are going into their products, hiding potentially toxic chemicals from consumers. The MASSPIRG Education Fund released USPIRG Education Fund’s scorecard report Wednesday that found 20 of 26 surveyed brands had failed to adequately disclose product ingredients to consumers. The report, entitled Looking Inward 2021: Where popular personal care brands stand on ingredient safety and disclosure, found the average ingredient disclosure score was 5.56 out of 10, or an F, pointing to a need for improvement across the industry.

Blog Post

We need policies like Right to Repair to address the dangerous flood of electronics waste

Report | MASSPIRG Education Fund

Some of the largest cosmetic and personal care companies are doing a poor job informing the public on what ingredients are going into their products, hiding potentially toxic chemicals from consumers. This report found 20 of 26 surveyed brands had failed to adequately disclose product ingredients to consumers and the average ingredient disclosure score was 5.56 out of 10, or an F, pointing to a need for improvement across the industry.

Report | MASSPIRG Education Fund

Every year, millions of Americans have their cars towed without their consent from a private property or public street. Too often, the unknown rationale behind these tows and what to do next can leave drivers stranded and confused. While getting towed is a justified consequence of parking in the wrong place or for too long, most states don’t offer drivers the decency of basic consumer protections such as access to their wallets or medicine, or maximum rates for towing and storage. And that doesn’t even take into consideration those times when drivers believe they’re towed improperly.

MASSPIRG Education Fund identified 14 common sense towing protections that should be available to consumers in every state.  

Blog Post

Getting your vehicle towed can be a memorable experience -- not in a good way

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