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Blog Post | Consumer Tips

22 ways to protect yourself from fraud, identity theft and headaches | Teresa Murray

Fraud/ identity theft is the No. 1 complaint to the Federal Trade Commission, with 2.2 million complaints last year. Consumers reported losing $3.3 billion last year, up from $1.8 billion in 2019.

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Blog Post | Consumer Tips

Fraudulent unemployment claims: You could be next -- here's what to do | Jacob van Cleef

Fraudulent unemployment claims have been on the rise during the pandemic. Scammers received more than $36 billion by fraudulently claiming unemployment benefits last year, with millions of cases of fraud suspected. You could be next.

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Blog Post | Consumer Tips, Consumer Protection

How to get your stimulus payments when you file your tax return | Teresa Murray

Some of your friends or relatives have received two COVID-19 relief/ stimulus payments in the past year. And a third may be on the way soon. If you haven’t received anything yet and believe you should have, don’t fret.

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Blog Post | Consumer Tips, Consumer Protection

Tips to file your tax return while avoiding fees, scams | Jacob van Cleef

You have six weeks to file your income tax return for 2020. Every year, it seems there are more issues to watch out for. 

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Blog Post | Consumer Tips, Consumer Protection

The worst consumer problem: Fraud/identity theft | Teresa Murray

One in 20 people was a victim in 2019. Account takeovers, which involve a criminal gaining access to an existing account, soared by 72 percent in 2019.

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News Release | MASSPIRG Education Fund | Consumer Tips, COVID-19

COVID-19 consumer tips: Scams, utility bills and your stimulus check

Boston-- In the midst of the novel coronavirus (COVID-19) pandemic, American consumers are experiencing numerous public health and financial challenges, including virus-related scams, fake products promising cures and price gouging. To help address these concerns and more, MASSPIRG Education Fund is publishing new guides and tips each week to help consumers navigate this crisis.

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News Release | U.S. PIRG Education Fund | Consumer Tips, COVID-19

Consumer complaints of COVID-19 fraud surpass 15,000

Scammers and other bad actors are trying to take advantage of Americans’ heightened fears around the novel coronavirus (COVID-19) pandemic, and fraud complaints are soaring. Consumer complaints to the Federal Trade Commission (FTC) related to the virus surpassed 15,000 Thursday.

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News Release | MASSPIRG Education Fund | Consumer Tips, COVID-19

State legislators from 45 states, including Massachusetts, demand online marketplaces end coronavirus price gouging

Boston—Twenty-five state legislators joined their peers across the nation calling on the country’s top online marketplaces to crack down on price gouging amidst the novel coronavirus (COVID-19) outbreak. Together, 346 legislators representing 45 states, joined MASSPIRG Education Fund in sending a letter Tuesday urging Amazon, Craigslist, eBay, Facebook and Walmart to quickly implement preventative measures on their platforms to ensure that consumers don’t get taken advantage of during this public health crisis. Less than two weeks ago, 33 attorneys general, including Massachusetts Attorney General Maura Healey, sent a similar letter to the same companies.

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News Release | COVID-19

Massachusetts mayors join national call to urge the Trump Administration to centrally purchase and distribute medical supplies

More than 100 mayors and county executives across 17 states delivered a letter to the Trump administration today urging the federal government to use its emergency powers to ramp up production of critical medical supplies like ventilators and masks, and to centrally distribute those materials. Several Massachusetts mayors joined the call, including Paul Brodeur of Melrose, Michael Cahill of Beverly, Gary Christenson of Malden, Carlo DeMaria of Everett, Kimberley Driscoll of Salem, Thomas McGee of Lynn, Jon Mitchell of New Bedford, Alex Morse of Holyoke, Dan Rivera of Lawrence, Domenic Sarno of Springfield, Sumbul Siddiqui of Cambridge, and Yvonne Spicer of Framingham.  

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Report | MASSPIRG Education Fund | Consumer Protection

Trouble in Toyland

Stores nationwide are still offering dangerous and toxic toys this holiday season and, in some cases, ignoring explicit government safety regulations in the process. 

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Report | MASSPIRG Education Fund | Public Health, Consumer Protection

Lead in Fidget Spinners

The MASSPIRG Education Fund found fidget spinners with high levels of lead for sale at Target stores in Massachusetts and across the country.

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Report | MASSPIRG Education Fund | Transportation

How Reliable Is the T?

HOW RELIABLE IS THE T?  On its “Back on Track Performance Dashboard,” the MBTA publishes daily reliability ratings. How accurate are they? Despite customer satisfaction surveys that indicate over 40 percent of riders find the T to be unreliable, the reliability ratings consistently hover around 90 percent. This report recommends improvements to the method the MBTA uses to calculate reliability that will lead to more accurate ratings.

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Report | MASSPIRG Education Fund | Financial Reform

Off Shore Shell Games

Seventy three percent of Fortune 500 companies – including General Electric and Boston Scientific maintained subsidiaries in offshore tax havens, according to MASSPIRG's new report - "Offshore Shell Games."

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Report | MASSPIRG Education Fund | Financial Reform

Older Consumers in the Financial Marketplace

Mortgages were the leading source (31% of 72,000) of complaints to the Consumer Financial Protection Bureau from consumers 62 and over, followed by complaints about credit reports and debt collection, according to a new report. Further, legislation passed by the U.S. House and awaiting Senate action intended to cripple the Consumer Bureau would place older consumers at greater risk of harm from financial scammers.

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Blog Post

PFAS Free & I’m Lovin’ It | Danielle Melgar

McDonald’s just committed to phasing out PFAS-treated food packaging from its restaurants globally by 2025. Other restaurants, like Burger King and Wendy’s, should follow its lead.

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Blog Post | Consumer Tips, COVID-19

Rebooking airline tickets: How to sort out various vouchers and credits for future flights | Jacob van Cleef

With vaccines here, it may soon be time to reschedule vacations and other trips for later this year

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Blog Post | Consumer Tips, COVID-19

Online shopping tips: Don't let last-minute desperation make you careless | Jacob van Cleef

Here's some advice to help keep your information and wallet safe

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Blog Post | Consumer Tips

Gift Guide: How to avoid toxics in beauty products | Gina Werdel

Gifting beauty products to family and friends this holiday season? Here's a guide to purchasing safer beauty products.

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Blog Post

In light of some of these newer cons, here is actionable information to help you avoid the aggravation, time and financial losses that come with sophisticated scams.

News Release | US PIRG

Beech-Nut will stop selling all single grain rice cereal after Alaska state officials discovered high arsenic levels during routing sampling, the U.S. Food & Drug Administration (FDA) said in a statement released Tuesday.

News Release | US PIRG

The U.S. Consumer Product Safety Commission approved tough new standards Wednesday to regulate several infant sleep products for the first time.

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