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Blog Post | Consumer Tips

If you were hit by Ida, here's how to avoid scams, injuries, price-gouging | Teresa Murray

Here are some tips to avoid scams and stay safe in the days and weeks ahead.

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Blog Post | Consumer Tips

What to know about Amazon’s new A-to-z claims process

Amazon’s new policy comes at a time when courts have been asked the question who is responsible for defective products when they are bought from an online platform that is acting as the go-between for the seller and the purchaser. 

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Blog Post | Solid Waste

Our environment pays the price for plastic, and so do consumers

It’s the plastics industry’s worst-kept secret: a huge percentage of their products are designed to be used once then thrown away -- and yet it’s us, the consumers, who are left to pay for the cleanup.

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Blog Post | Consumer Tips

In the path of Hurricane Ida? You can take steps to protect your finances now | Teresa Murray

Hurricane Ida is projected to make landfall in Louisana late Sunday. Residents can start thinking now about how to protect themselves from opportunists and scam artists.

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A week's worth of help and tips during Consumer Protection Week

Being a consumer is a tough job. Really tough. During National Consumer Protection Week, which runs through March 6, the U.S. PIRG Education Fund staff is offering a daily dose of tips and advice to help you navigate life’s biggest consumer challenges.

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News Release | MASSPIRG

Study: CFPB complaints shattered records in 2020, exposing how the COVID-19 pandemic battered consumer finances

Consumer complaints about problems with financial companies such as banks, credit bureaus and debt collectors rose by more than 50 percent in 2020 and set new records for each month of the year, according to a new report from the MASSPIRG Education Fund. The report, Consumers In Peril, which analyzed complaints received by the Consumer Financial Protection Bureau (CFPB), was released Monday to kick off National Consumer Protection Week.

 

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News Release | US PIRG Education Fund | COVID-19, Public Health, Health Care

NURSING HOMES STILL DON’T HAVE ENOUGH MASKS, GOWNS, OTHER PPE

A new analysis by the U.S. PIRG Education Fund and Frontier Group found that 8 percent of nursing homes nationwide as of Dec. 27 had a critical shortage of surgical-grade N95 masks, which are the best protection against spreading the virus. Additionally, 4 to 6 percent of nursing homes reported shortages in at least one other category of personal protective equipment.

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News Release | U.S. PIRG Education Fund | Solid Waste

U.S. PIRG Education Fund urges the public to hold Coca-Cola accountable on its pledge to reduce plastic use

The Coca-Cola Company, a top plastic polluter according to a 2020 Brand Audit from the nonprofit Break Free From Plastic, announced a new commitment today to start using plastic bottles made with 100 percent recycled plastic for select brands in some U.S. states. According to the company, it would account for a nearly 20 percent reduction of new plastic used in North America compared to 2018. The commitment follows similar ones made by other major consumer goods companies, recently documented by U.S. PIRG Education Fund.

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News Release | US PIRG Education Fund

Statement: Toxic metals found in baby food

A report released Thursday by a U.S. House of Representatives subcommittee said four of the seven largest baby food manufacturers have sold baby food with “significant levels of toxic heavy metals” dating back to at least late 2019.

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Report | MASSPIRG Education Fund | Budget

Following the Money 2018

Massachusetts received a “B-” for its government spending transparency website, according to “Following the Money 2018: How the 50 States Rate in Providing Online Access to Government Spending Data,” the eighth report of its kind.

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Report | MASSPIRG Education Fund | Public Health

In Your Face

The negative health effects of asbestos are well-known. Most people may associate asbestos contamination with the workplace or decades-old construction material, but alarmingly, recent media reports have found asbestos contamination in kids' makeup from popular stores like Claire's and Justice. 

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Report | MASSPIRG Education Fund | Transportation

Plugging In: Readying America's Cities for the Arrival of Electric Vehicles

With electric vehicles (EVs) hitting U.S. streets in record numbers, this new study by MASSPIRG Education Fund and Frontier Group highlights best practices to help local officials make their cities as EV-friendly as possible.

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Report | MASSPIRG | Public Health

Kiss Off: A Consumer's Guide To Saying No To Toxic Lip Products

Lip products are used by most Americans every day. In fact, 81 percent of women and 39 percent of men use lipstick or lip balm products.Unfortunately, the ingredients in these products are barely regulated, and many major brands use toxic chemicals in these products. This consumer guide includes some potentially dangerous examples and a few “safer” alternative products that do not contain these toxic ingredients. With so many lip products that contain toxic chemicals, it is hard for the average consumer to know what is safe to use and what is not.

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Report | MASSPIRG Education Fund | Consumer Protection

Trouble in Toyland

Stores nationwide are still offering dangerous and toxic toys this holiday season and, in some cases, ignoring explicit government safety regulations in the process. 

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Blog Post | Consumer Tips

With $1,400 payments on the way, here's what to do, and not do | Teresa Murray

85 percent of Americans are expected to get money -- without the need for you do anything, including clicking any email links, providing any information by phone or paying any fees.

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Blog Post | Consumer Tips

Credit freezes FAQ: You can prevent a fraud nightmare in 20 minutes | Teresa Murray

Freezing your files protects you not just from someone fraudulently opening a credit card or applying for a loan in your name. It also can prevent someone from accessing your tax records with the Internal Revenue Service (IRS) or opening a Social Security account using your information or potentially launching a slew of other problems. 

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Blog Post | Consumer Tips

How to freeze your credit files by phone or online | Teresa Murray

You have two primary options for freezing your credit files with the three major credit bureaus. You can do it by phone or online, whichever you’re more comfortable with.

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Blog Post | Consumer Tips

How to freeze your credit files by phone or online | Teresa Murray

You have two primary options for freezing your credit files with the three major credit bureaus. You can do it by phone or online, whichever you’re more comfortable with.

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Blog Post | Consumer Tips

22 ways to protect yourself from fraud, identity theft and headaches | Teresa Murray

Fraud/ identity theft is the No. 1 complaint to the Federal Trade Commission, with 2.2 million complaints last year. Consumers reported losing $3.3 billion last year, up from $1.8 billion in 2019.

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Report | U.S. PIRG Education Fund

2021 reminds us the system is broken. Federal laws favor corporations, not consumers, and it can take months or years for the public to be warned about dangerous products.

Blog Post

Of the 23 deaths reported in connection with products recalled in 2021, 19 actually occurred in previous years. It can take months or years for the public to be warned about dangerous products because federal laws favor corporations, not consumers.

Blog Post

You may be setting aside those cloth or surgical masks and shopping for some N95 masks or KN95s that are supposed to be widely available. But . . . there unfortunately are lots of counterfeit products out there too.
 

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