News Releases

News Release | MASSPIRG | Consumer Tips, COVID-19

How to refund concert tickets, prevent ID theft during COVID-19

Refunding event tickets: With countless concerts, sporting events, festivals, tours and other large gatherings canceled or likely to be canceled this summer, people are wondering if and how they can get their money back that they already spent on tickets. Will you receive a refund, a new ticket when the event is rescheduled, or neither? This guide walks through steps you can take to find out where your money is and whether you can receive a refund.

News Release | U.S. PIRG Education Fund | Consumer Protection

Americans need stronger consumer protections during COVID-19 crisis

U.S. PIRG Education Fund has released a report with the Student Borrower Protection Center and Consumer Action. The report makes recommendations to the Consumer Financial Protection Bureau (CFPB) to upgrade its consumer complaint tool, including the public consumer complaint database, so COVID19-related complaints can be handled more quickly and tracked better.

News Release | MASSPIRG | Consumer Tips, COVID-19

How to save money and make safer online purchases during COVID-19

BOSTON -- In the midst of the novel coronavirus (COVID-19) pandemic, American consumers are experiencing numerous public health and financial challenges, including virus-related scams, fake products promising cures and price gouging. To help address concerns as they arise, MASSPIRG Education Fund is publishing new tip guides each week to help consumers navigate this crisis.

News Release | MASSPIRG | COVID-19

Private lenders announce they’ll suspend student loan payments

A newly announced agreement will protect the finances of millions of Americans who owe money on student loans.

Last month’s CARES Act put all federally held student loans into forbearance through September, ended collections and other actions against defaulted borrowers, and stopped the accrual of interest. However, these benefits were not extended to borrowers whose loans are held by private lenders. To protect those former students, leaders from California, Colorado, Connecticut, Illinois, Massachusetts, New Jersey, Vermont, Virginia, and Washington worked with private lenders.

News Release | U.S. PIRG Education Fund | COVID-19

Statement: SBA data breach puts business owners at risk of ID theft and other fraud

The Small Business Administration (SBA) announced Tuesday that the personal information of nearly 8,000 business owners applying for federal disaster loans had been exposed. The breach affects applicants to the Economic Injury Disaster Loan program (EIDL), and may have included names, Social Security numbers, addresses, birth dates, email addresses, phone numbers, citizenship statuses and insurance information.

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