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Need Help with A Consumer Problem?
Working in cooperation with the Massachusetts Attorney General’s Office, the MASSPIRG Consumer Action Center in Weymouth resolves disputes between consumers and businesses through negotiation and mediation on a wide range of issues, including automobile sales and repair, home improvement transactions, debt collection and credit problems, retail sales and advertising, and landlord-tenant disputes, among others. MASSPIRG's Consumer Action Center is an independent agency dealing specifically with consumer problems in Massachusetts. There are no fees for our service.
Since 1989, the CAC staff have mediated more than 16,000 complaints and returned nearly $4,000,000 to Massachusetts consumers.
If you have a consumer problem please call our office at 781-335-0280 or fill out this complaint form and email it to Jeanne Foy at jfoy@masspirg.org.
The Consumer Action Center provides consumer information, complaint assistance, and referrals — we do not provide legal advice or opinions.
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Your tax-deductible donation supports MASSPIRG Education Fund’s work to educate consumers on the issues that matter, and to stand up to the powerful interests that are blocking progress.
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You can also support MASSPIRG Education Fund’s work through bequests, contributions from life insurance or retirement plans, securities contributions and vehicle donations.