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Consumer Protection

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Need Help with A Consumer Problem?

Taking legal action against a business or a service for consumer protection violations may be a long and costly process. Mediation provides a voluntary, informal channel of resolving disputes to reach a mutually agreeable settlement.

News Release | US PIRG Education Fund | Consumer Protection

FTC settles first case against VoIP provider for allowing illegal robocalls

This FTC settlement must be a wake-up call to phone service providers so they do more to protect consumers. If not, the FTC must be vigilant in going after companies that enable the immoral practice of preying on consumers. And the FCC should require providers to block spoofed calls that we all know are scams.

Choosing the best way to pay: Cash, credit cards, debit cards, P2P, checks or online payments

Cash has long been king. That hasn’t changed during the pandemic, despite the push by some merchants to discourage customers from paying with cash.

Choosing the best way to pay: Cash, credit cards, debit cards, P2P, checks or online payments

Tuesday, September 22, 2020
By | Teresa Murray
Consumer Watchdog

Here’s a guide to your rights depending on how you pay

Six questions to ask before allowing a contractor into your home during the COVID-19 pandemic

Tuesday, September 15, 2020
By | Jacob van Cleef
Consumer Watchdog, Associate

Being proactive and demanding can help keep you and your family safe

If you’re behind on your mortgage payments, here are some tips

If you’re struggling to keep up with your mortgage payments, you’re far from alone. More than 8% of homeowners with a mortgage are at least 30 days behind. And this doesn’t count the millions of people scrambling to pull together enough money to pay their mortgage only two or three weeks late every month. 

Is your mortgage forbearance ending?

Maybe you or a loved one are among the 30 million people who lost a job in the spring because of the COVID-19 pandemic. Or maybe you’re one of the 18 million who no longer receives an extra $600 a week in unemployment. Or maybe you’ve taken a pay cut.

Is your mortgage forbearance ending?

Thursday, September 3, 2020
By | Teresa Murray
Consumer Watchdog

If the COVID-19 pandemic affects your ability to pay, here’s what you need to know

If you’re behind on your mortgage payments, here are some tips

Thursday, September 3, 2020
By | Teresa Murray
Consumer Watchdog

Good news: You may still be able to request a forbearance because of COVID-19

News Release | U.S. PIRG Education Fund | Consumer Protection

Americans need stronger consumer protections during COVID-19 crisis

U.S. PIRG Education Fund has released a report with the Student Borrower Protection Center and Consumer Action. The report makes recommendations to the Consumer Financial Protection Bureau (CFPB) to upgrade its consumer complaint tool, including the public consumer complaint database, so COVID19-related complaints can be handled more quickly and tracked better.

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