Consumer Protection

Total Recall

Already more toys and children's products have been recalled in the first half of this year than in the first half of last year, a supposed "100-year-flood" period. Yet the remedial CPSC reform legislation passed overwhelmingly by both the House and Senate in response to that 2007 recall wave has yet to become law. It is stalled in conference committee, where both the toy and chemical industries seek to block, weaken or delay some of its most critical reforms. This report explains why Congress needs to enact a strong final law that includes all of these key uncompleted reforms--a new toy standard that requires mandatory safety testing for toys, a ban on toxic phthalates and whistleblower protections--while rejecting industry's eleventh-hour demands to add new and unprecedented limits on state authority to enforce and enact product safety laws.

The Campus Credit Card Trap

Credit card lending is enormously profitable. According to annual Federal Reserve Board of Governors’ (FRB) Reports to Congress, it is the most profitable form of banking. But the credit card industry is saturated.

'How You Drive' Takes a Backseat to 'Who You Are'

Under the new “managed competition” rating system, “who you are” has become more important than “how you drive.” Starting in April, factors relating to “who you are” – income, marital status, homeownership, education, age, race, and other factors supposedly prohibited for use by the Division of Insurance – will take center stage in the Massachusetts auto insurance market. Driving record is no longer the primary rating factor and is now a diluted factor.

Mixed Signals

MASSPRG conducts survey of national TV retails stores and finds that consumers are getting Mixed Signals.

Trouble in Toyland

For several years, we have reported that toys are safer than ever before, thanks to decades of work by product safety advocates and parents and the leadership of Congress, state legislatures and the Consumer Product Safety Commission (CPSC). Yet, as many have noted, 2007 has been described as the “year of the recall.” Millions of toys, including famous playthings like Thomas the Tank Engine and Barbie, have been recalled in 2007. Many of these toys have been from leading manufacturers like Mattel, and most were imported from China. Most of the recalls have been for hazards previously identified in this report—excessive levels of toxic lead, dangerous small magnets, and choking dangers.

Consumers Guide to Credit Cards

The credit card industry has stepped up marketing and changed the rules to trap consumers into a cycle of high fees, penlaty, interest charges and other unfair practices. The following are tricks and tips to know to avoid credit card debt.

Toxic Pollution And Health

Industries across the United States pump billions of pounds of toxic chemicals into our air, land, and water each year, many of which can cause cancer and other severe health effects. The Environmental Protection Agency's Toxics Release Inventory (TRI) program provides Americans with the best information about toxic chemicals released in their communities.

Report | Office of Consumer Affairs and Business Regulation | Consumer Protection

The Massachusetts Automobile Insurance Study Group

The Commissioner of Insurance should examine alternatives to move towards competitive rating using flex-bands while maintaining affordability for all drivers, minimizing disruption to the market and maintaining consumer protections.

Exposing the Textbook Industry

Today's college students are under enormous financial pressure. The gap between tuition and fees and financial aid leaves many students working long hours through college, struggling to make ends meet, and graduating with large debts. The high cost of textbooks is yet another financial burden. The cost of textbooks is not just a drop in the bucket of tuition and fees; the average student spends about $900 per year on textbooks, which is nearly 20% of tuition and fees at a four year public institution. Moreover, textbook prices are rising at about four times the rate of inflation.

Trouble In Toyland

Toys are safer than ever before, thanks to decades of work by product safety advocates and parents and the leadership of Congress, state legislatures and the Consumer Product Safety Commission (CPSC). Nevertheless, as parents venture into crowded malls this holiday season, they should remain vigilant about often hidden hazards posed by toys on store shelves.

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